{"id":1405,"date":"2025-08-22T15:21:38","date_gmt":"2025-08-22T15:21:38","guid":{"rendered":"https:\/\/www.dvorakgallery.com\/?page_id=1405"},"modified":"2025-10-04T20:45:50","modified_gmt":"2025-10-04T18:45:50","slug":"reklamace-a-vraceni-zbozi","status":"publish","type":"page","link":"https:\/\/www.dvorakgallery.com\/en\/reklamace-a-vraceni-zbozi\/","title":{"rendered":"Complaints and returns"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1405\" class=\"elementor elementor-1405\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-383c658 e-con-full e-flex e-con e-parent\" data-id=\"383c658\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-be99d48 elementor-widget elementor-widget-heading\" data-id=\"be99d48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">VR\u00c1CEN\u00cd A V\u00ddM\u011aNA ZBO\u017d\u00cd<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-56c631f e-con-full e-flex e-con e-parent\" data-id=\"56c631f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-36b8092 elementor-widget elementor-widget-text-editor\" data-id=\"36b8092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<section class=\"art-section\"><h2 style=\"font-size: 20px; font-weight: 600; margin-top: 0px; margin-bottom: 10px;\"><span style=\"color: #000000;\">Mo\u017enost vr\u00e1cen\u00ed obrazu<\/span><\/h2><p><span style=\"color: #000000;\">P\u0159i online n\u00e1kupu nab\u00edz\u00edme mo\u017enost <strong>vr\u00e1cen\u00ed obrazu do 14 dn\u016f<\/strong> od doru\u010den\u00ed, a to v souladu s platnou legislativou. D\u00edlo je nutn\u00e9 vr\u00e1tit v bezvadn\u00e9m stavu a v p\u016fvodn\u00edm obalu. P\u0159ed odesl\u00e1n\u00edm ka\u017ed\u00fd obraz pe\u010dliv\u011b dokumentujeme, abychom zajistili, \u017ee k v\u00e1m doraz\u00ed v perfektn\u00edm stavu.<\/span><\/p><h2 style=\"font-size: 20px; font-weight: 600; margin-top: 28px; margin-bottom: 10px;\"><span style=\"color: #000000;\">Jak postupovat p\u0159i vr\u00e1cen\u00ed?<\/span><\/h2><p><span style=\"color: #000000;\">Sta\u010d\u00ed n\u00e1s kontaktovat na <strong>info@dvorakgallery.com<\/strong> a uv\u00e9st \u010d\u00edslo objedn\u00e1vky. Vr\u00e1cen\u00ed zbo\u017e\u00ed vy\u0159izujeme standardn\u011b do 5 pracovn\u00edch dn\u016f od doru\u010den\u00ed obrazu zp\u011bt k n\u00e1m, pen\u00edze pos\u00edl\u00e1me stejnou platebn\u00ed metodou, jakou byla provedena objedn\u00e1vka.<\/span><\/p><h2 style=\"font-size: 20px; font-weight: 600; margin-top: 28px; margin-bottom: 10px;\"><span style=\"color: #000000;\">Zak\u00e1zkov\u00e9 a r\u00e1movan\u00e9 obrazy<\/span><\/h2><p><span style=\"color: #000000;\">Upozor\u0148ujeme, \u017ee <strong>obrazy upraven\u00e9 na p\u0159\u00e1n\u00ed z\u00e1kazn\u00edka<\/strong> (nap\u0159\u00edklad speci\u00e1ln\u00ed r\u00e1mov\u00e1n\u00ed nebo zak\u00e1zkov\u00e1 tvorba) <strong>nelze vr\u00e1tit<\/strong> ve 14denn\u00ed lh\u016ft\u011b.\u00a0<\/span><\/p><h2 style=\"font-size: 20px; font-weight: 600; margin-top: 28px; margin-bottom: 10px;\"><span style=\"color: #000000;\">Reklamace po\u0161kozen\u00e9ho d\u00edla<\/span><\/h2><p><span style=\"color: #000000;\">Pokud by obraz dorazil po\u0161kozen\u00fd, napi\u0161te n\u00e1m co nejd\u0159\u00edve na <strong>info@dvorakgallery.com<\/strong>. P\u0159ipojte fotografii, \u010d\u00edslo objedn\u00e1vky a kr\u00e1tk\u00fd popis. Obraz i obal pros\u00edm ponechte do vy\u0159\u00edzen\u00ed reklamace. V p\u0159\u00edpad\u011b opr\u00e1vn\u011bn\u00e9 reklamace nab\u00edz\u00edme v\u00fdm\u011bnu nebo vr\u00e1cen\u00ed pen\u011bz \u2013 dopravu hrad\u00edme my.<\/span><\/p><h2 style=\"font-size: 20px; font-weight: 600; margin-top: 28px; margin-bottom: 10px;\"><span style=\"color: #000000;\">Kdo hrad\u00ed dopravu?<\/span><\/h2><ul style=\"margin-bottom: 20px;\"><li><span style=\"color: #000000;\">V p\u0159\u00edpad\u011b po\u0161kozen\u00e9ho nebo vadn\u00e9ho d\u00edla dopravu hrad\u00edme my.<\/span><\/li><li><span style=\"color: #000000;\">P\u0159i vr\u00e1cen\u00ed nepo\u0161kozen\u00e9ho obrazu dopravu hrad\u00ed z\u00e1kazn\u00edk.<\/span><\/li><\/ul><h2 style=\"font-size: 20px; font-weight: 600; margin-top: 28px; margin-bottom: 10px;\"><span style=\"color: #000000;\">M\u00e1te ot\u00e1zky?<\/span><\/h2><p><span style=\"color: #000000;\">Pro v\u00edce informac\u00ed n\u00e1s <a style=\"color: #000000; font-size: inherit; font-weight: inherit; text-decoration: underline;\" href=\"https:\/\/www.dvorakgallery.com\/en\/kontakt\/\">kontaktujte<\/a>. R\u00e1di v\u00e1m porad\u00edme a najdeme vhodn\u00e9 \u0159e\u0161en\u00ed.<\/span><\/p><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>VR\u00c1CEN\u00cd A V\u00ddM\u011aNA ZBO\u017d\u00cd Mo\u017enost vr\u00e1cen\u00ed obrazu P\u0159i online n\u00e1kupu nab\u00edz\u00edme mo\u017enost vr\u00e1cen\u00ed obrazu do 14 dn\u016f od doru\u010den\u00ed, a to v souladu s platnou legislativou. D\u00edlo je nutn\u00e9 vr\u00e1tit v bezvadn\u00e9m stavu a v p\u016fvodn\u00edm obalu. P\u0159ed odesl\u00e1n\u00edm ka\u017ed\u00fd obraz pe\u010dliv\u011b dokumentujeme, abychom zajistili, \u017ee k v\u00e1m doraz\u00ed v perfektn\u00edm stavu. Jak postupovat p\u0159i [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1405","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/pages\/1405","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/comments?post=1405"}],"version-history":[{"count":10,"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/pages\/1405\/revisions"}],"predecessor-version":[{"id":4323,"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/pages\/1405\/revisions\/4323"}],"wp:attachment":[{"href":"https:\/\/www.dvorakgallery.com\/en\/wp-json\/wp\/v2\/media?parent=1405"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}